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Legal

Terms & Conditions

Grezzio is sold by Logosphere · KVK 42130887 · The Hague, Netherlands

1. Who you are buying from

Grezzio is sold by Logosphere, a sole proprietorship registered with the Dutch Chamber of Commerce (KVK) under number 42130887, based in The Hague, the Netherlands. Payment processing is handled by Gumroad, acting as Merchant of Record.

2. What you are buying

Grezzio is a one-time-purchase Windows application, offered in two licence sizes:

Either way: no subscription, no recurring charges. You bring your own AI API key for personalisation features.

Your use of the program itself is governed by the Grezzio End User Licence Agreement, which you accept at checkout and again in the installer. It is available on this site in six languages; if language versions differ, the English version prevails, but where you buy as a consumer, any ambiguity is interpreted in your favour.

3. Delivery

Upon successful payment, a licence key and download link are delivered to the e-mail address you provide at checkout, generated automatically by Gumroad.

4. Refunds

Because this is digital content delivered immediately at your explicit request, standard EU consumer withdrawal rights do not apply once delivery has begun — see §7a below for the legal basis. Refund requests outside this exception are considered on a case-by-case basis; write to support@grezzio.nl.

5. Compliance data and liability

Grezzio's compliance checks reflect our understanding of cold-email regulation across 53 markets worldwide at the time of each release, based on a publicly available legal survey with source and date shown per market. Laws change, and Grezzio is a decision-support tool, not legal advice — it does not certify compliance. You remain responsible for your own campaigns and their legal compliance.

6. Business data supplied with the program

Grezzio can build contact lists from the open Overture Maps dataset, and ships with a place index derived from it. Those datasets carry their own licences, including an attribution requirement that travels with the data. The full terms, and what they mean for you if you pass lists or the program on to someone else, are set out on the data sources page.

Records that identify a person remain personal data under the GDPR when you process them. Grezzio provides the tools — a mandatory source field per list, a compliance report, unsubscribe handling — but the role of controller for your campaigns is yours.

7. Updates

Free updates to the compliance rule set are provided as laws change, for as long as Grezzio is actively maintained. Major version upgrades may be offered separately in the future.

7a. Right of withdrawal — digital content exception

Directive (EU) 2023/2673 requires a "withdraw from contract" mechanism on EU sales pages — but only where a right of withdrawal actually exists. It does not remove the exceptions already set out in Article 16 of the Consumer Rights Directive.

Your purchase of Grezzio, at either licence size, falls under the exception in Article 16(m): digital content not supplied on a physical medium, where performance has begun with your prior express consent and your acknowledgment that you thereby lose your right of withdrawal. Because of this, Grezzio does not require a withdrawal mechanism on this page.

Confirmed by legal counsel

This determination — that the Art. 16(m) exception applies to Grezzio's checkout flow, and that the separate, explicit consent checkbox at purchase satisfies its conditions — has been reviewed and confirmed by legal counsel.

8. Governing law

These terms are governed by the laws of the Netherlands, without prejudice to any mandatory consumer-protection provisions of your country of residence.

9. Contact

Logosphere · Vreeswijkstraat, The Hague · +31 6 17807340